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*A much-abbreviated version of this review appears as �A Way of
Seeing People and Place: Phenomenology in Environment-Behavior
Research,� published in S. Wapner, J. Demick, T. Yamamoto, and H
Minami (Eds.), Theoretical Perspectives in Environment-Behavior
Research (pp. 157-78). New York: Plenum, 2000.
Abstract
This review examines the phenomenological approach as it might be
used to explore environmental and architectural issues. After
discussing the nature of phenomenology in broad terms, the review
presents two major assumptions of the phenomenological approach--(1)
that people and environment compose an indivisible whole; (2) that
phenomenological method can be described in terms of a �radical
empiricism.�
The review then considers three specific phenomenological
methods: (1) first-person phenomenological research; (2)
existential-phenomenological research; and (3)
hermeneutical-phenomenological research. Next, the article discusses
trustworthiness and reliability as they can be understood
phenomenologically. Finally, the review considers the value of
phenomenology for environmental design.
Keywords: phenomenology, place, architecture, landscape,
environmental experience, lifeworld, home, dwelling, being-in-world,
hermeneutics, environmental ethics
1. Introduction
In simplest terms, phenomenology is the interpretive study of
human experience. The aim is to examine and clarify human
situations, events, meanings, and experiences �as they spontaneously
occur in the course of daily life� (von Eckartsberg, 1998, p. 3).
The goal is �a rigorous description of human life as it is lived and
reflected upon in all of its first-person concreteness, urgency, and
ambiguity� (Pollio et al., 1997, p. 5).
This preliminary definition, however, is oversimplified and does
not capture the full manner or range of phenomenological inquiry.
Herbert Spiegelberg, the eminent phenomenological philosopher and
historian of the phenomenological movement, declared that there are
as many styles of phenomenology as there are phenomenologists (Spiegelberg
1982, p. 2)--a situation that makes it difficult to articulate a
thorough and accurate picture of the tradition.
In this article, I can only claim to present my under-standing of
phenomenology and its significance for environment-behavior
research. As a phenomenological geographer in a department of
architecture, my main teaching and research emphases relate to the
nature of environmental behavior and experience, especially in terms
of the built environment. I am particularly interested in why places
are important for people and how architecture and environ-mental
design can be a vehicle for place making.
I hope to demonstrate in this article that the phenomenological
approach offers an innovative way for looking at the
person-environment relationship and for identifying and
understanding its complex, multi-dimensioned structure.
In exploring the value of phenomenology for environment-behavior
research, I have come to believe strongly that phenomenology
provides a useful conceptual language for bridging the
environ-mental designer's more intuitive approach to understanding
with the academic researcher�s more intellectual approach. In this
sense, phenomenology may be one useful way for the environment-behavior
researcher to reconcile the difficult tensions between feeling and
thinking and between firsthand lived experience and secondhand
conceptual accounts of that experience.
In this article, I consider the following themes:
� the history and nature of phenomenology;
� key assumptions of a phenomenological approach;
� the methodology of empirical phenomenological research;
� trustworthiness and phenomenological research;
� phenomenology and environmental design.
Throughout my discussion, I refer to specific phenomenological
studies, the majority of which involve environment-behavior topics.1
Most of these studies are explicitly phenomenological, though
occasionally I incorporate studies that are implicitly
phenomenological in that either the authors choose not to involve
the tradition directly (e.g., Brill, 1993; de Witt, 1992; Pocius,
1993; Tuan, 1993) or are unaware that their approach, methods, and
results parallel a phenomenological perspective (e.g., Krapfel,
1990, Walkey, 1993, Whone, 1990).
I justify the inclusion of these studies because they present
aspects of human life and experience in new ways by identifying
generalizable qualities and patterns that arise from everyday human
life and experience�for example, qualities of the built environment
that contribute to a sense of place, order, and beauty (Alexander,
1987; 1993; Alexander et al., 1977; Brill, 1993; Rattner, 1993).
2. The History and Nature of Phenomenology
The history of phenomenology is complex. Over time, as often
happens with philosophical traditions, there developed different
phenomenological schools, styles, and emphases (Spiegelberg, 1982).
As the founding father of phenomenology, philosopher Edmund Husserl
believed that, beneath the changing flux of human experience and
awareness, there are certain invariant structures of consciousness,
which he claimed the phenomenological method could identify. Because
Husserl viewed consciousness and its essential structures as a pure
�region� separate from the flux of specific experiences and
thoughts, his style of phenomenology came to be known as
�transcendental.�
Eventually, however, other phenomenological thinkers such as the
German philosopher Martin Heidegger and the French philosopher
Maurice Merleau-Ponty reacted against Husserl�s transcendental
structures of consciousness (Heidegger, 1962; Merleau-Ponty, 1962).
These �existential� phenomenologists, as they came to be called,
argued that such transcendental structures are questionable because
Husserl based their reality on speculative, cerebral reflection
rather than on actual human experience taking place within the world
of everyday life (Schmidt, 1985).
In his 1927 Being and Time, Heidegger (1962) argued that
conscious-ness was not separate from the world and human existence.
He called for an existential correction to Husserl that would
interpret essential structures as basic categories of human
experience rather than as pure, cerebral consciousness. In his 1945
Phenomenology of Perception, Maurice Merleau-Ponty (1962)
broadened Heidegger�s correction to include the active role of the
body in human experience. Merleau-Ponty sought to reinterpret the
division between body and mind common to most conventional Western
philosophy and psychology. This �existential turn� of Heidegger and
Merleau-Ponty moved Husserl�s realm of pure intellectual
consciousness �into the realm of the contingencies of history and
embodiment� (Polkinghorne, 1983, p. 205).
As a philosophical tradition, therefore, phenomenology has
changed considerably since its founding by Husserl, moving from
cerebral structures to lived experience. In this article, I
emphasize the viewpoint of existential phenomenology, since the
central focus of environment-behavior research is the everyday
environmental experiences and situations of real people in real
places, environments, landscapes, regions, spaces, buildings, and so
forth.
I therefore define phenomenology as the exploration and
description of phenomena, where phenomena refers to things or
experiences as human beings experience them. Any object, event,
situation or experience that a person can see, hear, touch, smell,
taste, feel, intuit, know, understand, or live through is a
legitimate topic for phenomenological investigation. There can be a
phenomenology of light, of color, of architecture, of landscape, of
place, of home, of travel, of seeing, of learning, of blindness, of
jealousy, of change, of relationship, of friendship, of power, of
economy, of sociability, and so forth. All of these things are
phenomena because human beings can experience, encounter, or live
through them in some way.
The ultimate aim of phenomenological research, however, is not
idiosyncratic descriptions of the phenomenon, though such
descriptions are often an important starting point for existential
phenomenology. Rather, the aim is to use these descriptions as a
groundstone from which to discover underlying commonalities that
mark the essential core of the phenomenon.
In other words, the phenomenologist pays attention to
specific instances of the phenomenon with the hope that these
instances, in time, will point toward more general qualities and
characteristics that accurately describe the essential nature of the
phenomenon as it has presence and meaning in the concrete lives and
experiences of human beings.
3. Some Core Assumptions of a Phenomenological Approach
In the last several years, there has appeared a growing number of
works that discuss the relation of phenomenology to the scholarly
and professional worlds in general terms (Burch, 1989, 1990, 1991;
Embree, 1997; Stewart and Mukunis, 1990) and to specific
disciplines�e.g, anthropology (Jackson, 1996); art (Berleant, 1991;
Davis, 1989; Eisner, 1993; Jones, 1989); education (Fetterman, 1988;
van Manen, 1990); environmental design (Berleant, 1992; Condon,
1991; Corner, 1990; Dovey, 1993; Mugerauer, 1994; Howett, 1993;
Vesely, 1988); geography (Cloke et al., 1991, chap. 3; Relph, 1989b,
1990; Seamon, 1997); gerontology (Reinharz and Rowles, 1988);
psychology (Pollio et al., 1997; Valle, 1998); philosophy (Casey,
1993, 1996); social science (Rosenau, 1992); and natural science (Bortoft,
1997; Heelan, 1983; Jones, 1989; Riegner, 1993; Seamon and Zajonc,
1998).
In much of this work, commentators have placed phenomenology
within the wider conceptual and methodological rubric of
qualitative inquiry (Cloke et al., 1991; Fetterman, 1990;
Lincoln and Guba, 1985; Low, 1987). For example, Patton (1990, pp.
66-91) associates phenomenology with such other
qualitatively-oriented theories and orientations as ethnography,
heuristic inquiry, ethnomethodology, symbolic interactionism, and
ecological psychology.
Patton argues that, in broadest terms, all these perspectives
present variations on �grounded theory� (e.g., Glaser and
Strauss,1967)--in other words, perspectives assuming �methods that
take the researcher into and close to the real world so that the
results and findings are �grounded� in the empirical world� (Patton,
1990, p. 67). This perspective approaches theory inductively, in
contrast to �theory generated by logical deduction from a priori
assumptions� (ibid., p. 66).
Patton�s identification of phenomenology with qualitative
orientations is certainly acceptable, though it is also important to
realize that these various qualitative perspectives involve as many
differences as similarities, thus, for example, ethnographic inquiry
typically studies a particular person or group in a
particular place in time; in contrast, a phenomenological study
might begin with a similar real-world situation but would then use
that specific instance as a foundation for identifying deeper, more
generalizable patterns, structures, and meanings.
Similarly, both symbolic interactionism and phenomenology examine
the kinds of symbols and understandings that give meaning to a
particular group or society�s way of living and experiencing. The
perspective of the symbolic interactionalist, however, most
typically emphasizes the more explicit, cognitively-derived layers
of meaning whereas a phenomenological perspective defines meaning in
a broader way that includes bodily, visceral, intuitive, emotional,
and transpersonal dimensions.
Phenomenology, therefore, can be identified as one style of
qualitative inquiry but involving a particular conceptual and
methodological foundation. Here, I highlight two broad assumptions
that, at least for me, mark the essential core of a phenomenological
approach. These assumptions can be described as follows:
1. Person and world as intimately part and parcel;
2. A radical empiricism.
I emphasize these two broad assumptions because the first relates
to the particular subject matter of phenomenology, while the second
relates to the means by which that subject matter is to be
understood. I hope discussion of these two assumptions gives the
reader a better sense of what makes phenomenology distinctive and
how this distinctiveness can offer a valuable tool for environment-behavior
research.
3.1. Person and World Intimately Part and Parcel
A central focus of phenomenology is the way people exist in
relation to their world. In Being and Time, Heidegger (1962)
argued that, in conventional philosophy and psychology, the
relationship between person and world has been reduced to either an
idealist or realist perspective.
In an idealist view, the world is a function of a person who acts
on the world through consciousness and, therefore, actively knows
and shapes his or her world. In contrast, a realist view sees the
person as a function of the world in that the world acts on the
person and he or she reacts. Heidegger claimed that both
perspectives are out of touch with the nature of human life because
they assume a separation and directional relationship between person
and world that does not exist in the world of actual lived
experience.
Instead, Heidegger argued that people do not exist apart from the
world but, rather, are intimately caught up in and immersed. There
is, in other words, an �undissolvable unity� between people and
world (Stewart and Mickunas, 1990, p. 9). This situation�always
given, never escapable�is what Heidegger called Dasein, or
being-in-the-world. It is impossible to ask whether person makes
world or world makes person because both exist always together and
can only be correctly interpreted in terms of the holistic
relationship, being-in-world (Pocock, 1989; Relph, 1989a; Seamon,
1990a).
In this sense, phenomenology supplants the idealist and realist
divisions between person and world with a conception in which the
two are indivisible�a person-world whole that is one rather
than two. A major phenomenological challenge is to describe this
person-world intimacy in a way that legitimately escapes any
subject-object dichotomy.
One broad theme that phenomenologists have developed to overcome
this dichotomy is intentionality�the argument that human
experience and consciousness necessarily involve some aspect of the
world as their object, which, reciprocally, provides the context for
the meaning of experience and consciousness.
As Pollio (1997, p. 7) explains, intentionality �is meant to
emphasize that human experience is continuously directed toward a
world that it never possesses in its entirety but toward which it is
always directed.� Intentionality, therefore, �is a basic structure
of human existence that captures the fact that human beings are
fundamentally related to the contexts in which they live or, more
philosophically, that all being is to be understood as
�being-in-the-world�� (ibid.).2
In examining peoples� intentional relationships with their
worlds, environment-behavior researchers using phenomenology have
typically drawn on three central notions that I review here---lifeworld,
place and home. These notions are significant for a
phenomenological approach to environment-behavior research because
each refers to a phenomenon that, in its very constitution, holds
people and world always together and also says much about the
physical, spatial, and environmental aspects of human life and
events.
3.1.1. Lifeworld
The lifeworld refers to the tacit context, tenor and pace of
daily life to which normally people give no reflective attention.
The life-world includes both the routine and the unusual, the
mundane and the surprising.
Whether an experience is ordinary or extraordinary, however, the
lifeworld in which the experience happens is normally out of sight.
Typically, human beings do not make their experiences in the
lifeworld an object of conscious awareness. Rather, these
experiences just happen, and people do not consider how they
happen, whether they could happen differently, or of what larger
experiential structures they might be a part.
The natural attitude is the term by which the
phenomenologist identifies the corresponding inner situation whereby
the person takes the everyday world for granted and assumes it to be
only what it is. In this mode of attention and awareness, people
accept the lifeworld unquestioningly and rarely consider that it
might be otherwise. The natural attitude and lifeworld reflect,
respectively, the inner and outer dimensions of the essential
phenomenological fact emphasized above: that people are immersed
in a world that normally unfolds automatically.
One major research focus relating to the lifeworld is its
perceptual taken-for-grantedness (Abrams, 1996; Pocock 1993), thus,
for example, Heelan (1983) argued that Western people tacitly
perceive the world in terms of a Euclidean-Cartesian perspective
that organizes space in terms of rules of mathematical perspectives.
By examining the artistic presentations of space portrayed by
post-impressionist artists Cezanne and van Gogh, Heelan also
considered ways by which we as Westerners might become familiar with
non-Euclidean modes of perceiving whereby concepts like near/far,
large/small, inside/outside are brought into question and shift in
their experiential sense (also see Jones, 1989).
Partly influenced by the seminal works on the acoustic dimensions
of the lifeworld by Schafer (1977) and Berendt (1985), there have
also been phenomenological studies of the multimodal ways in which
the senses contribute to human awareness and understanding (Jarvilouma,
1994; Pocock, 1993; Porteous, 1990; Tuan, 1993; von Maltzuhn, 1994).
One of the most unusual studies in this regard is Schonhammer�s
efforts to understand the experience of regular users of Walkman
headsets, both in terms of the impression that these users have on
people nearby as well as the way the sense of the surrounding world
is changed for the users themselves (Schonhammer, 1988, 1989).
Other phenomenological researchers have considered how particular
circumstances relating to the environment or to the person lead to
particular lifeworld experiences, thus Behnke (1990) and Rehorick
(1986) examined the experience of earthquakes phenomenologically,
while Hill (1985) explores the lifeworld of the blind person and
Toombs (1992a, 1995a, 1995b) drew upon her own experience of chronic
progressive multiple sclerosis to provide a phenomenological
explication of the human experience of disability.
One insightful study relating to material aspects of the
lifeworld is Palaasma�s architectural examination of how the design
aesthetic of Modernist-style buildings largely emphasized intellect
and vision and how a more comprehensive architecture would
accommodate an environmental experience of all the senses as well as
the feelings (Pallasmaa, 1996). Another study linking lifeworld with
environment is Nogu� i Font�s efforts at a phenomenology of
landscape (Nogu� i Font, 1985, 1993). He attempted to describe the
essential landscape character of Garroxta, a Catalonian
region in the Pyrenees foothills north of Barcelona. In developing a
phenomenology of this region, Nogu� i Font conducted in-depth
interviews with five groups of people familiar with Garroxta in
various ways�farmers, landscape painters, tourists, hikers, and
recently-arrived residents who were formerly urbanites.
In this study, Nogu� is Font addressed a central phenomenological
question: Can there be a phenomenology of landscape in its own
right, or does there exist only a phenomenology of that landscape as
particular individuals and groups experience and know it? He
concluded that both phenomenologies exist, and one does not exclude
the other.
In describing the meanings of Garroxta for the farmers and
painters, for example, Nogu� i Font (1993) found that, in some ways,
the landscape has significantly contrasting meanings for the two
groups. In spite of these differences, however, both farmers and
painters spoke of certain physical elements and experienced
qualities that mark the uniqueness of Garroxta as a �thing in
itself.� For example, both groups saw the region as a wild, tangled
landscape of gorges, precipices, and forests that invoke a sense of
respect and endurance.
3.1.2. Place
One significant dimension of the lifeworld is the human
experience of place, which, in spite of criticism from non-phenomenologists
(e.g., Rapoport, 1994), continues to be a major focus of
phenomenological work in environment-behavior research (Barnes,
1992; Boschetti, 1993; Bolton, 1992; Chaffin, 1989; de Witt, 1991;
Hester, 1993; Hufford, 1988; Million, 1992; Oldenburg, 1989; Pocius,
1991; Porteous, 1989; Relph, 1992, 1993; Seamon, 1992, 1993; Sherry,
1990, 1998; Smith, 1989; Tammeron, 1995; Weimer, 1991).
In philosophy, Casey (1994, 1996) has written two book-length
accounts that argue for place as a central ontological structure
founding human experience: �place, by virtue of its unencompass-ability
by anything other than itself, is at once the limit and the
condition of all that ex-ists...[P]lace serves as the condition
of all existing things...To be is to be in place� (1994, pp. 15-16).
Drawing on Merleau-Ponty (1962), Casey emphasizes that place is a
central ontological structure of being-in-the world partly because
of our existence as embodied beings. We are �bound by body to
be in place� (1994, p. 104), thus, for example, the very physical
form of the human body immediately regularizes our world in terms of
here-there, near-far, up-down, above-below, and right-left.
Similarly, the pre-cognitive intelligence of the body expressed
through action�what Merleau-Ponty (1962) called �body
subject��embodies the person in a prereflective stratum of
taken-for-granted bodily gestures, movements, and routines (Ediger,
1994; Hill, 1985; Seamon, 1979; Toombs, 1992a, 1995a, 1995b).
The broad philosophical discussions of Relph (1976, 1990, 1993,
1994, 1996) continue to be a significant conceptual guide for
empirical phenomenologies of place (Boschetti, 1991, 1993, 1996;
Chaffin, 1989; Masucci, 1992; Million, 1993, 1996; Paterson, 1996;
Seamon, 1993, 1996).
Perhaps the most comprehensive example is provided by Million
(1993), who examined phenomenologically the experience of five rural
Canadian families forced to leave their ranches because of the
construction of a reservoir dam in southern Alberta. Drawing on
Relph�s notions of insideness and outsideness (Relph, 1976), Million
sought to identify the central lived-qualities of what she called
involuntary displacement�the families� experience of forced
relocation and resettlement. Using in-depth interviews with the
families as her descriptive base, she demonstrated how place is
prior to involuntary displacement with the result that this
experience can be understood metaphorically as a forced journey
marked by stages.
Becoming uneasy (1), struggling to stay (2), and
having to accept (3) emerge in Million�s study as the first
three stages of involuntary displacement whereby the families
realize that they must leave their home place. The process then
moves into securing a settlement (4) and searching for the
new (5)--two stages that mark a �living in between��i.e., a
middle phase of a forced journey and a time when the families feel
farthest away from place. Finally, with starting over (6),
unsettling reminders (7), and wanting to settle (8), the
families move into a phase belonging to the rebuilding phase.
Million conducted her study at a time when the families were
involved in the third year of rebuilding, thus the end of a forced
journey at that point remained to be seen. Her last chapter
therefore explored the hopeful possibility of rebuilding place.
Million�s study is significant because it examined the foundations
of place experience for one group of people and delineates the lived
stages in the process of losing place and attempting to resettle.3
3.1.3. Home
Another important aspect of the lifeworld, home and at-homeness
are another way in which the situation of people immersed in world
is often expressed existentially. Since the early work of Bachelard
(1963) and Bollnow (1961), the theme of home has received major
attention from phenomenologists (Barbey, 1989; Boschetti, 1990,
1993, 1995; Cooper Marcus, 1995; Day, 1995; Dovey, 1985; Graumann,
1989; Koop, 1993; LeStrange, 1998; McHigh et. al., 1996; Norris,
1990; Pallasmaa, 1995; Rouner, 1996; Seamon, 1993; Shaw, 1990;
Sinclaire, 1994; Vittoria, 1992, Wu, 1991).
Shaw (1990), for example, conducted a firsthand description and
phenomenological explication of a return to a home place and family
that he had not seen for some twenty years. In another
phenomenological study, Winning (1991) explored the relation between
language and home by drawing on experiences from teaching English as
a second language to Canadian immigrants.
Using students� written descriptions as an interpretive base,
Winning developed five �axioms� in regard to language and home�e.g.,
�at home people always speak to each other in a particular way�; �an
accent comes from somewhere else�; �when away from home we hear the
sound of words.� Winning then asked what educational value these
axioms might have in teaching immigrants as a second language: Given
that there is a homelike quality to language, �what can be attended
to in the...classroom to foster a more homelike feeling in the
second language?� (p. 180)
There is also a growing phenomenological literature on what home
can mean in today�s postmodern times of continual change, spatial
fragmentation, and instantaneous communications (Casey, 1993; Chawla,
1994, 1995; Mugerauer, 1994; Romanyshyn, 1989; Seamon, 1993;
Silverstein, 1994). Day (1995), for example, suggested that, in the
last two centuries, the idea of home has become the core of Western
traditions and a mainstay of popular culture. In our
ever-increasingly technological and mobile society, however, home
takes on new, ambiguous meanings, and Day argued that its uniqueness
experientially is in danger of being lost.
To identify the particular nature of at-homeness, Day asked a
group of individuals to �describe a time in which they felt at home�
(p. 14). He identified five themes that appear to present �a general
structure of the experience of at-homeness� (ibid.): (1) home often
invokes a timeless quality; (2) home involves a positive attunement
to the present moment; (3) home relates to a lived interplay between
safety and familiarity, on one hand, and strangeness and the
uncanny, on the other; (4) home offers an attunement to one�s self
in relation to special others; and (5) home relates to healing and
personal well-being.
As with lifeworld and place, home as experience presupposes and
sustains a taken-for-granted involvement between person and world.
This bond is largely unself-conscious, and the phenomenological aim
it to make that tacitness explicit and thereby understand it.
3.2. A Radical Empiricism
If one key phenomenological assumption is the intimate
connectedness between person and world, a second assumption relates
to what I call �radical empiricism��the particular manner in which
this person-world connectedness is to be studied.
In using this descriptive phrase, I attempt to encapsulize the
heart of phenomenological method by indicating a way of study
whereby the researcher seeks to be open to the phenomenon and to
allow it to show itself in its fullness and complexity through
her own direct involvement and understanding. In that this style
of study arises through firsthand, grounded contact with the
phenomenon as it is experienced by the researcher, the approach can
be called empirical, though the term is used much differently
than by positivist scientists who refer to data that are materially
identifiable and mathematically recordable.
If, in other words, phenomenological method can be called
empirical, it must be identified as radically so, since
understanding arises directly from the researcher�s personal
sensibility and awareness rather than from the usual secondhand
constructions of positivist science�e.g., a priori theory and
concepts, hypotheses, predetermined methodological procedures,
statistical measures of correlation, and the like. In this section,
I first delineate in broad terms the particular attitude and
approach that phenomenology, as a radical empiricism, uses to
examine the phenomenon as thoroughly and as deeply as possible.
Then, I present some specific phenomenological research methods.
3.2.1. The Phenomenological Reduction, Intuiting, and
Disclosure
Through a change in perspective�the phenomenological reduction
as it is sometimes called�the phenomenologist works to circumvent
the taken-for-grantedness of the natural attitude and bring to the
lifeworld a directed, sympathetic attention (Spiegelberg, 1982, pp.
118-123).
The heart of the phenomenological reduction is what Spiegelberg
(1982, pp. 682-687) called phenomenological intuiting�an
effort through which the phenomenologist works for an openness in
regard to the phenomenon under study. He or she attempts to meet the
phenomenon in as free and as unprejudiced way as possible so that it
can present itself and be accurately described and understood. The
hopeful result is moments of deeper clarity in which the
phenomenologist sees the phenomenon in a fresh and fuller way.
Phenomenological intuiting requires discipline, patience, effort
and care. It requires considerable practice and training, and
students can find their way to intuiting only by themselves, often
in hit-and-miss fashion. Intuiting is:
one of the most demanding operations, which requires utter
concentration on the object intuited without being absorbed in it
to the point of no longer looking critically. Nevertheless, there
is little that the beginning phenomenologist can be given by way
of precise instructions beyond such metaphoric phrases as �opening
his eyes,� �keeping them open,� �not getting blinded,� looking and
listening (Spiegelberg, 1982, p. 682).
Through intuiting, the phenomenologist hopes to experience a
moment of insight in which she sees the phenomenon in a clearer
light. I call this moment of greater clarity the phenomenological
disclosure, though it might also be described by such phrases as
�the aha! experience,� �revelatory seeing,� or �pristine encounter.�
Through phenomenological disclosure, the student hopes to see the
thing in its own terms and to feel confident that his or her seeing
is reasonably correct.
In phenomenological intuiting, therefore, the researcher�s
personal efforts, experiences, and insights are the central means
for examining the phenomenon under study and arriving at moments of
disclosure whereby the phenomenon reveals something about itself in
a new or fuller way.
Generally, phenomenological intuiting involves a series of
smaller and larger disclosures that slowly coalesce into a fuller
sighting of the phenomenon. In this sense, intuiting is rarely a
single moment of revelation in which understanding is had in one
full swoop. Instead, intuiting is gradual and unpredictable. Through
the researcher�s wish, effort, and practice, the phenomenon is seen
in smaller and larger ways. Patterns, relation-ships, and subtleties
gradually arise of which the student was not aware before. In her
depiction of phenomenological intuiting as a flow and spiral, Tesch
(1987, pp. 231-232) described the unpredictability and serendipity
of the process well:
Obviously, the [phenomenological] researcher must begin
somewhere and intends to end somewhere. Thus there is a movement,
a progression, and eventually, an arrival. It would be wrong,
however, to picture this movement as a straight, sequential
process. It is even a bit misleading to think of it as a process.
To conjure up an image of what this movement is like, it helps to
see it more in terms of a flow, or of a cycling and spiraling
motion that have no clearly distinguishable steps or phases.
Typically, the researcher would be hard pressed to say where this
flow begins. She knows only that her first data collection session
already contained the seeds of what is usually termed the
�analysis.� The first ideas of how to make sense of the data are
born then, and other ideas may come to her at any time during any
research activity, even up to the eventual writing of her results
(pp. 231-232).
3.2.2. Key Characteristics of Phenomenological Method
There is more to the phenomenological enterprise than
phenomenological reduction and phenomenological intuiting, but these
two processes mark the core of phenomenological method.4 Having
discussed this core, I can now make the following claims about
phenomenological method as a radical empiricism:
1. The study must involve the researcher�s direct contact with
the phenomenon. If the phenomenologist studies a person or group�s
experience, then she must encounter that experience as directly as
possible. Methodological possibilities include the researcher�s
participating in the experience, her conducting in-depth interviews
with the person or group having the experience, or her carefully
watching and describing the situation supporting or related to the
experience.
If the phenomenon being studied is some artifactual text�for
example, photographs, a novel, or music�the researcher must find
ways to immerse herself in the text so that she becomes as familiar
as possible with it. Thus, she might carefully study the text and
thoroughly record her experience and understanding. She might ask
other parties to respond to the text and provide their insights and
awareness. Or she might study other commentator�s understandings of
the text�for example, reading reviews of the novel or studying all
critical commentaries on the author or artist in question.
In short, the researcher must facilitate for herself an intimacy
with the phenomenon through prolonged, firsthand exposure.
2. The phenomenologist must assume that she does not know the
phenomenon but wishes to. Ideally, the phenomenologist approaches
the phenomenon as a beginner�in fact, phenomenology is often defined
as a �science of beginnings� (Stewart and Mukunas, 1990, p. 5).
Whereas in positivist research, the student typically begins her
inquiry knowing what she does not know, the phenomenologist,
does not know what she doesn�t know. The phenomenon is an
uncharted territory that the student attempts to explore.
The phenomenologist must therefore always adapt her methods to
the nature and circumstances of the phenomenon. A set of procedures
that work for one phenomenological problem may be unsuitable
elsewhere. In this sense, the central instrument of deciphering the
phenomenon is the phenomenological researcher herself. She
must be directed yet flexible in the face of the phenomenon.
In short, the phenomenologist has no clear sense of what she will
find or how discoveries will proceed. The skill, perceptiveness, and
dedication of the researcher is the engine for phenomenological
research and presupposes any specific methodological procedures.
3. Since the researcher as human instrument is the heart of
phenomenological method, the specific research methods she uses
should readily portray human experience in experiential terms. The
best phenomenological methods, therefore, are those that allow human
experience to arise in a rich, unstructured, multidimensional way.
If the interview format seems the best way to gather an account
of the phenomenon, then the researcher must be open to respondents
and adapt her questions, tone, and interest to both respondents�
commentaries and to her own shifting understanding as she learns
more about the phenomenon. If the researcher uses a novel,
photograph or some other artifactual text to examine the phenomenon,
then she must be willing to return to its parts again and again,
especially if an exploration of one new part offers insights on
other parts already considered.
In short, phenomenological method incorporates a certain
uncertainty and spontaneity that must be accepted and transformed
into possibility and pattern. The phenomenological approach to a
particular phenomenon must be developed creatively and allow for a
fluidity of methods and research process.
4. Specific Phenomenological Methods
Having considered, broadly, some central components of
phenomenological method, I next wish to review attempts to identify
specific methodological forms of phenomenological research.
For the most part, it has been psychologists�especially
psychologists associated with what has come to be called the
�Duquesne School of Phenomenological Psychology��who have sought to
establish reliable procedural methods for conduct-ing empirical
phenomenological research (Giorgi et al., 1983; Valle, 1998; also
see Moustakas, 1994).5
Drawing on the designations of Duquesne phenomenological
psychologist von Eckartsberg (1998a, 1998b), I discuss two
methodological approaches�what von Eckartsberg calls the
existential and the hermeneutic. I also add a third
approach that I call first-person. I describe this approach
first, since it draws on the realm of experience closest to the
researcher�her own lived situation.
4.1. First-Person Phenomenological Research
In first-person phenomenological inquiry, the researcher uses her
own firsthand experience of the phenomenon as a basis for examining
its specific characteristics and qualities (Chaffin, 1989; Lane,
1988; Seamon, 1992; Shaw, 1992; Toombs, 1992a, 1992b, 1995a, 1995b,
Wu, 1991). One example is the work of Violich (1985, 1998), who
examined the contrasting qualities of place for several Dalmatian
towns with varying spatial layouts. Using such techniques as
sketching, mapping, and journal entries, he immersed himself in each
place for several days and sought to ��read� each as a whole� (1985,
p. 113).
One of the most sensitive and exhaustive uses of first-person
phenomenological research is the work of Toombs (1992a, 1992b,
1995a, 1995b), who lives with multiple sclerosis, an incurable
illness that affects her ability to see, to hear, to sit, and to
stand. In her work, which most broadly can be described as a
phenomenology of illness (especially 1995a), she demonstrates how
phenomenological notions like the lived body provide �important
insights into the profound disruptions of space and time that are an
integral element of changed physical capacities such as loss of
mobility� (Toombs, 1995b, p. 9).
Toombs� method involved a continual dialectic between
phenomenological notions as conceptually understood versus their
concreteness as known directly in her own lived experience. For
instance, to provide an understanding of how the disabled person�s
loss of mobility leads to a changed interaction with the surrounding
world, Toombs recounted in detail a typical experience�her journey
by airplane to a professional conference. At one point in her
narrative she described airport check-in:
Once in the terminus I go to the airline check-in counter. In my
battery-operated scooter I am approximately three and a half feet
tall and the counter is on a level with my head. All my transactions
with the person behind the counter take place at the level of my
ear. The person behind the counter must stretch over it to take my
tickets, and I must crane y neck and shout to be heard (ibid., p.
14).
From such lived examples, Toombs drew phenomenological
generalizations�for example, she described how her loss of upright
posture relates to Merleau-Ponty�s broader notions of bodily
intentionality and the transformation of corporeal style (Merleau-Ponty,
1962, p. 76). Thus the loss of uprightness is not confined to
problems of locomotion but also involves deeper experienced
dimensions like the diminishment of one�s own autonomy and the
tendency of able persons to treat the disabled as dependent or even
subnormal.6
Another way in which the first-person approach can be used is
phenomenology is as a starting place from which the phenomenologist
can bring to awareness �her preconceived notions and biases
regarding the experience being investigated so that the researcher
is less likely to impose these biases when interpreting [the
phenomenon]� (Shertock, 1998, p. 162; also see Colaizzi, 1973).
In this sense, if the phenomenologist has access in her own
experience to the phenomenon she plans to study, first-person
research can offer clarity and insight grounded in one�s own
lifeworld.7 This understanding is derived from a world of one,
however, and the researcher must find ways to involve the worlds of
others. This need leads to the method of
existential-phenomenological research.
4. 2. Existential-Phenomenological Research
The basis for generalization in existential-phenomenological
research is the specific experiences of specific individuals and
groups involved in actual situations and places (von Eckartsberg,
199a, p. 4). In the discussion of lifeworld and place research
above, Million�s phenomenology of involuntary displacement (Million,
1998) and Nogu� i Font�s phenomenology of landscape (Nogu� i Font,
1993) are good examples in that the basis for generalization is the
real-world experiences of the ranchers forced to relocate or the
farmers and landscape painters of Garroxta.
Phenomenological psychologists, particularly those associated
with the Duquesne School, have devoted considerable effort to
establishing a clear set of procedures and techniques for this style
of phenomenology (see Valle, 1998). For van Eckartsberg (1998b, p.
21), the heart of this approach is �the analysis of protocol data
provided by research [respondents] in response to a question posed
by the researcher that pinpoints and guides their recall and
reflection.�
Specifically, he speaks of four steps in the process: (1)
identifying the phenomenon in which the phenomenologist is
interested; (2) gathering descriptive accounts from respondents
regarding their experience of the phenomenon; (3) carefully studying
the respondents� accounts with the aim of identifying any underlying
commonalities and patterns; and (4) presentation of findings, both
to the study respondents (in the form of a �debriefing� about the
study in ordinary language) and to fellow researchers (in the form
of scholarly presentation).
Other phenomenologists have discussed the steps in
existential-phenomenological work in ways that more or less echo von
Eckartsburg�s four stages (e.g., Giorgi, 1985; Churchill et al.,
1998; Wertz, 1984). Whatever the particular phrasing, the common
assumption is that the individual descriptive accounts, when
carefully studied and considered collectively, �reveal their own
thematic meaning-organization if we, as researchers, remain open to
their guidance and speaking, their disclosure, when we attend to
them� (von Eckartsberg, 1998b, p. 29). In short, we return to the
openness and spontaneity of the phenomenological disclosure
discussed above.
The existential-phenomenological approach makes one important
assumption in its claim for generating generalization. The approach
assumes a certain equivalence of meaning for the respondents whose
experience the researcher probes. In other words, the claim is that
�people in a shared cultural and linguistic community name and
identify their experience in a consistence and shared manner� (von
Eckartsberg, 1998a, p. 15).
Procedurally, this claim means that respondents (1) must have had
the experience under investigation and (2) be able to express
themselves clearly and coherently in spoken, written, or graphic
fashion, depending on the particular tools used for eliciting
experiential accounts. Ideally, the respondents will also feel a
spontaneous interest in the research topic, since personal concern
can motivate the respondent to provide the most thorough and
accurate lived descriptions (Shertock, 1998, p. 162).
These requirements mean that inquiry is not carried out, as in
positivist science, on a random sample of subjects representative of
the population to which findings will be generalizable. Rather, some
respondents will be more appropriate than others because of their
particular situation in relation to the phenomenon studied or
because they seem more perceptive, thus better able to articulate
their experience.
Usually, in phenomenological research, �subjects� are instead
called �respondents� or �co-researchers,� since any generalizable
understanding is a function of the sensibilities of both respondent
and researcher. As Shertock (ibid.) explains: �The emergent meaning
is co-constituted by the description of the experiences [from the
respondents] and the interpretive process of the one seeking the
prereflective structure of the experience.�
In practice, there is exact step-by-step procedure for conducting
existential-phenomenological research beyond the general stages
identified above. As explained earlier, the individual style of the
researcher and the specific nature of the phenomenon are much more
important for establishing the specific research procedure and tools
of description.
In her study of involuntary displacement, for example, Million
(1993) spent much time locating participants who wished to share
their experience and who appeared to be able to offer that sharing
in a thoughtful, articulate way. She involved these participants in
several in-depth interviews, the formats of which shaped and
reshaped themselves as she learned more about each family�s
experience and the broader events of the dam construction. In
addition, she lived with some of the ranch families and asked them
to accompany her on �field trips� to the flooded areas that used to
be their ranches. In short, Million�s specific methods and
procedures were auxiliary to the nature and needs of her own
individual research style, her research participants, and her
phenomenon of involuntary displacement.
4. 3. Hermeneutic-phenomenological research
Most broadly, hermeneutics is the theory and practice of
interpretation (Mugerauer, 1994, p. 4), particularly the
interpretation of texts, which may be any material object or
tangible expression imbued in some way with human meaning�for
example, a public document, a personal journal, a poem, a song, a
painting, a dance, a sculpture, a garden, and so forth.
The key point hermeneutically is that the creator of the text is
not typically available to comment on its making or significance,
thus the hermeneutic researcher must find ways to discover meanings
through the text itself. As von Eckartsberg (1998b, p. 50) describes
the hermeneutical process:
One embeds oneself in the process of getting involved in the
text, one begins to discern configurations of meaning, of parts
and wholes and their interrelationships, one receives certain
messages and glimpses of an unfolding development that beckons to
be articulated and related to the total fabric of meaning. The
hermeneutic approach seems to palpate its object and to make room
for that object to reveal itself to our gaze and ears, to speak
its own story into our understanding.
In environment-behavior research, much of the phenomenological
work has been hermeneutic because the aim is often an understanding
of material environments, whether furnishings, buildings,
cultural landscapes, settlement patterns, and the like (Alexander,
1987, 1993; Alexander et al., 1977; Anella, 1990; Brenneman, 1995;
Chaffin, 1989; Chawla, 1994; Chidester and Linenthal, 1995; Condon,
1991; Francis, 1995; Harries, 1988, 1993, 1997; Hieb, 1990; Holan,
1990; Lin, 1991a; Lin, 1991b; Lipton, 1990; Mugerauer, 1993, 1994,
1995; Norberg-Schulz, 1980, 1988, 1996; Paterson, 1991, 1993a,
1993b; Relph, 1976, 1990, 1992; Riegner, 1993; Seamon, 1991, 1993,
1994; Silverstein, 1993b; Stefanovic, 1994; Sturm, 1990; Swentzell,
1990; Thiis-Evensen, 1987; Walkey, 1993; Wu, 1994).
One useful example of the value of a hermeneutic-phenomenological
approach in environment-behavior research is the work of Norwegian
architect Thiis-Evensen (1987), who proposes a universal language of
architecture by focusing on the experienced qualities of floor,
wall, and roof, which he says are �the most basic
elements in architecture� (ibid., p. 8).
Through a hermeneutic reading of many different buildings in
different cultures and historical periods, Thiis-Evensen suggests
that these three architectural elements are not arbitrary but,
rather, common to all architectural styles and traditions. The
essential existential ground of floor, wall, and roof, he argues, is
the relationship between inside and outside: Just by being
what they are, the floor, wall, and roof automati-cal-ly create an
inside in the midst of an outside, though in different ways: the
floor, through above and beneath; the wall, through
within and around; and the roof, through under and
over.
Thiis-Evensen demonstrates that a building�s relative degree of
inside-ness or outsideness in regard to floor, wall, and roof can be
clarified through motion, weight, and substance�what
he calls the three �existential expressions of architecture� (ibid.,
p. 21). Motion relates to the sense of dynamism or inertia
evoked by the architectural element�i.e., whether it seems to
expand, contract, or rest in balance. Weight involves the
sense of heaviness or lightness of the element and its relation to
gravity. Substance refers to the material sense of the
element�whether it is soft or hard, coarse or fine, warm or cold,
and so forth. The result, claims Thiis-Evensen, is an intricate set
of tensions between architectural elements and experience.
In his work, Thiis-Evensen assumes that architectural form and
space both presuppose and contribute to various shared existential
qualities�insideness-outsideness, gravity-levity, coldness-warmth,
and so forth�that mark the foundation of architecture as human
beings experience it (Seamon, 1991).
For example, if one studies the lived qualities of stairs, one
realizes that narrow stairs typically relate to privacy and make the
user move up them more quickly than up wide stairs, which better
express publicness and ceremonial significance. Similarly, steep
stairs express struggle and strength, isolation and
survival�experienced qualities that sometimes lead to the use of
steep stairs as a sacred symbol, as in Mayan temples or Rome�s Scala
Santa. On the other hand, shallow stairs encourage a calm,
comfortable pace and typically involve secular use, as, for example,
Michelangelo�s steps leading up to the Campidoglio of Rome�s
Capitoline Hill (Thiis-Evensen, 1987, pp. 89-103).
I discuss Thiis-Evensen�s work at length here because it is an
exceptional example of one researcher�s effort to look at a
text�buildings in many different times and places�and to identify a
series of experiential themes that do justice to �the integrity,
complexity, and essential being of the phenomenon� (von Eckartsberg,
1998b, p. 50).
One test of the value of Thiis-Evensen�s experiential theory is
that other researchers have found his interpretation to be a useful
language for examining in detail the work of specific architects and
specific architectural styles (e.g., Kushwah, 1993; Lin, 1991b; Lin
and Seamon, 1993; Ramaswami, 1991).
At the same time, it is important to emphasize that Thiis-Evensen
does not claim that his way of architectural interpretation is the
only way, and clearly there could be other hermeneutics of
architecture that would provide other ways of presenting and
understanding architectural meaning (e.g., Harries, 1988, 1993,
1997; Mugerauer, 1993; Alexander, 1987, 1993). This is a key aspect
of all hermeneutical work: there are many ways to interpret the
text, thus interpretation is never complete but always underway.
4.4. Commingling Methods
Very often the phenomenological researcher uses the first-person,
existential, and hermeneutic approaches in combination, thus, for
example, Nogu� i Font (1993), in his phenomenology of the Garroxta
landscape, made use of interviews but also did hermeneutic readings
of nineteenth-century Garroxtan photographs and the pictures of
artists associated with the nineteenth-century Garroxta school of
landscape painting.
One of the most sensitive examples of a phenomenological study
drawing on multiple methods is Chaffin�s study of one Louisiana
river landscape as it evokes a sense of place and community
(Chaffin, 1989). Chaffin�s focus is Isle Brevelle, a 200-year-old
river community on the Cane River of Lousiana�s Natchitoches Parish.
His conceptual vehicle to explore this place is simple but
effective: to move from outside to inside, first, by presenting the
region�s history and geography, then by interviewing residents, and,
finally, by canoeing the Cane River, which he comes to realize is
the �focus of the community-at-home-and-at-large� (ibid., p. 41). As
he glides by the river banks, he become aware of a rhythm of water,
topography, vegetation, and human settlement. He writes:
Once on the water, the earlier feelings of alienation and
intrusion were gone. I came directly in contact with a spatial
rhythm. As the valley�s horizon is formed by the surrounding sand
hills, so the river�s horizon is formed by the batture [the land
that slopes up from a waterway to the top of a natural or artificial
levee], silhouetted against the sky when viewed from a canoe. I had
the paradoxical sensation of being both high and low at the same
time; held down between the banks, yet as high as the surrounding
fields.
The meanders of the once-wild current organized this experience.
As I paddled around the bends, the rhythm unfolded. On the outside
of the curve, I was contained by a steep bank, emphasized by red
cedar sentinels. Only rooftops and cars passing along the river road
hinted at a world beyond. On the inside, I was released into a
riverside world of inlets, peninsulas, and undulating banks softened
by black willows, some even growing directly from the water on
submerged bars....
As the curves changed direction, the containment and release
offered by the two sides of the river altered in turn and, in �my
own little world,� of the river, everything seemed to fit (ibid., p.
102).
In his study, Chaffin begins with a hermeneutic study of the
natural and cultural landscape through scientific and historical
documents. He also observes the community of Isle Brevelle firsthand
and sees a strong sense of place, which he understands more fully
through an existential stage of study involving interviews. Finally,
through the first-person experience of canoeing on the river, he
sees clearly that the river is not an edge that separates the two
banks but, rather, a seam that gathers the two sides together in
belonging as one place.
The ultimate question, especially for the non-phenomenologist, is
whether, in fact, phenomenological interpretations like Chaffin�s
offers a truthful picture of the phenomena they purport to present.
This question leads to the issue of validity and trustworthiness as
understood phenomenologically.
5. Reliability and Phenomenological Research
Though phenomenological research in the human sciences has been
criticized on a number of grounds,8 perhaps the most significant
concern among conventionally-trained, positivist social scientists
is the issue of trustworthiness�in other words, what criteria
can be used to establish the reliability of phenomenological
descriptions and interpretations?
From a phenomenological perspective, the issue of reliability
first of all involves interpretive appropriateness: In other
words, how can there be an accurate fit between experience and
language, between what we know as individuals in our own lives
versus how that knowledge can be accurately placed theoretically? As
von Eckartsberg (1998a, p. 15) explains,
How is it that we can say what we experience and yet always
live more than we can say, so that we could always say more than
we in fact do? How can we evaluate the adequacy or inadequacy of
our expression in terms of its doing justice to the full lived
quality of the experience described?
How are thought and life interrelated so that they can be
characterized as interdependent, as in need of each other, as
complementing each other, as interpenetrant? Living informs
expression (language and thinking) and, in turn,
thinking-language-expression reciprocally informs and gives a
recognizable shaped awareness to living. Meaning, experience as
meaningful, seems to be the fruit of this dialogue between inchoate
living and articulate expression. Whereas living is unique and
particular, i.e., existential, thinking tends toward
generalization, toward the universal, the essential, the
phenomenological.
Beyond the issue of interpretation�s rendering experience
faithfully is the dilemma that several phenomenologists, dealing
with the same descriptive evidence, may present their
interpretations differently and arrive at entirely different
meanings. In an article comparing three phenomenologically-based
interpretations drawing on the same descriptive evidence, Churchill
and colleagues (Churchill et al., 1998) attempt to deal with this
issue of interpretive relativity. They point out that, in
conventional positivist research, reliability refers to the fact
that one can establish an equivalence of measurement, where
measurement refers to quantification according to an predetermined
scale or standard (ibid., p. 64). If, however, �measurement� must be
applied to the qualitative descriptions of phenomenological
research, the required equivalence is much more difficult to
establish: �[N]ot only is the criterion for agreement between two
verbal descriptions not clearly defined, but also an agreement among
judges regarding the equivalence of descriptions becomes equally
difficult to establish� (ibid., p. 64).
As a way to consider the issue of reliability phenomenologically,
Churchill and colleagues organized the following phenomenological
experiment: They presented the same set of narrative descriptions to
three researchers all trained in phenomenological method.9 Each
researcher was free to bring his or her set of concerns and
questions to the descriptions.
After studying the three resulting interpretations, Churchill and
colleagues concluded that, though there were some differences in
emphases, there was also a common thematic core.10 In this sense,
the experiment indicated that phenomenological interpretation offers
some degree of equivalence, since a �somewhat coherent set of
themes can be gleaned from three different interpretive research
results� (ibid., pl 81). On the other hand, there were also
differences among the three interpretations, but these differences
do not so much indicate the failure of phenomenology as a method
but, rather, demonstrate the existential fact that human
interpretation is always only partial.11
In this sense, reliability from a phenomenological perspective
cannot be defined as some equivalence of measurement based on some
predefined scale of calculation separate from the experience and
understanding of the researcher. Rather, reliability can only be had
through what can be called intersubjective corroboration�in
other words, can other interested parties find in their own life and
experience, either directly or vicariously, what the phenomenologist
has found in her own work? In this sense, the phenomenologist�s
interpretations are no more and no less than interpretive
possibilities. As Giorgi (1975, p. 96, cited in Churchill et
al., p. 81) explains:
Thus the chief point to be remembered with this kind of
research is not so much whether another position with respect to
the [original descriptions] could be adopted (this point is
granted beforehand) but whether a reader, adopting the same
viewpoints as articulated by the researcher, can also sea what the
researcher saw, whether or not he agrees with it. That is the key
criterion for [phenomenological] research.
In this sense, whether one is doing or reading phenomenological
research, it is important to allow ourselves the time and space to
be with and follow the other�s presentation, whether of the person
being interviewed, the art work being interpreted, or the final
phenomenological report. The aim is an openness and empathy whereby
we begin to sense the other�s situation and meaning.
In spite of the relativity of phenomenological trustworthiness,
one can identify qualitative criteria that can help to judge the
validity of phenomenological interpretation�at least in broad terms
(e.g., van Manen, 1990; Polkinghorne, 1983). Polkinghorne (1983, p.
46), for example, presented four qualities to help readers judge the
trustworthiness of phenomenological interpretation: vividness,
accuracy, richness, and elegance.
First, vividness is a quality that draws readers in, generating a
sense of reality and honesty. Second, accuracy refers to
believability in that readers are able to recognize the phenomenon
in their own lifeworlds or they can imagine the situation
vicariously. Third, richness relates to the aesthetic depth and
quality of the description, so that the reader can enter the
interpretation emotionally as well as intellectually. Finally,
elegance points to descriptive economy and a disclosure of the
phenomenon in a graceful, even poignant, way.
Using these four criteria, one can evaluate the effectiveness of
specific phenomenological work�for example, the above-mentioned
first-person studies of Toombs and Violich. Note that, from a
conventional positivist perspective, the reliability of this work
would immediately be called into question because of the issue of
extreme subjectivity: How can the reader be sure that the two
researchers� understandings of their own experiences speak in any
accurate way to the realm of human experience in general?
But also note that, in terms of Polkinghorne�s four criteria, the
issue is no longer subjectivity but, rather, the power to
convince: Are Toombs� and Violich�s first-person interpretations
strong enough to engage the reader and get her to accept the
researchers� conclusions? In this regard, Toombs� first-person
phenomenology of illness (Toombs, 1993a, 1993b) succeeds in terms of
all Polkinghorne�s criteria: Her writing is vivid, accurate, and
rich in the sense that the reader is drawn into the reality of her
descriptions and can believe they relate to concrete experiences
that she, the reader, can readily enter secondhand.
In addition, Toombs� work is elegant because there is a clear
interrelationship between real-world experiences and conceptual
interpretation. In sum, the reader can imaginatively participate in
Toombs� situations and conclusions. What she says �seems right� as
her connections between phenomenological theory and lived experience
allow the reader to �see� her situation in a thorough, heartfelt
way.
On the other hand, Violich�s portrait of Dalmatian towns can be
judged as less trustworthy in terms of Polkinghorne�s four criteria
because Violich�s interpretations seem too much the image of an
outsider experiencing place for only a short time. He describes
these towns largely in terms of physical features and human
activities as they can be read publicly in outdoor social spaces.
There is no sense of what these places mean for the people who live
and work there. The resulting interpretation seems incomplete and
lacking in the potential fullness of the places as they are everyday
lifeworlds.12
We could use Polkinghorne�s four criteria to evaluate other
studies discussed above. For instance, Million�s
existential-phenomenological approach to the ranch families�
involuntary displacement satisfies the criteria exceptionally well,
portraying a lived experience that the reader can follow concretely
and vividly, yet at the same time, using that empirical evidence as
a means to identify the broader stages of losing one�s place and
having to resettle elsewhere.
Similarly, Thiis-Evensen�s hermeneutic phenomenology of
architectural form and space is powerful because it holds a
conceptual consistency and cohesion that provides valuable new
insights into the lived-aesthetics of specific buildings and
architectural styles.
On the other hand, Nogu� i Font�s phenomenology of the Garroxta
landscape is less effective because the specific understandings of
his five groups as well as the essential nature of the Garroxta
landscape seems opaque and without the vividness and richness that
groups intimately familiar with place�e.g., the farmers and
landscape painters would be expected to possess.13
Ultimately, the most significant test of trustworthiness for any
phenomenological study is its relative power to draw the reader into
the researcher�s discoveries, allowing the reader to see his or her
own world or the worlds of others in a new, deeper way. The best
phenomenological work breaks people free from their usual
recognitions and moves them along new paths of understanding.
6. Phenomenology and Environmental Design
In the end, the phenomenological enterprise is a highly personal,
interpretive venture. In trying to see the phenomenon, it is very
easy to see too much or too little. Looking and trying to see are
very much an intuitive, spontaneous affair that involves feeling as
much as thinking. In this sense, phenomenology might be described as
a method to cultivate a mode of seeing that cultivates both
intellectual and emotional sensibilities, with the result
that understanding may be more whole and comprehensive.
Because architecture and design also regularly involve a process
of intuitive awareness and discovery, a phenomenological approach
may be one way to rekindle designers� interest in environment-behavior
research�an interest that seriously waned as architects and other
designers became uncomfortable with the strong positivist stance of
environment-behavior studies in the 1970s and 1980s.
According to Franck (1987, p. 65), a key reason for this
discomfort was the unwillingness of social scientists to �understand
or accept the [more intuitive] strategies and priorities of the
design professions� (ibid). Franck emphasized that one of the
greatest values of phenomenology is its potential for providing a
place for dialogue between designers and social scientists because
it gives attention �to the essence of human experience rather than
to any abstraction of that experience and because of its ability to
reconcile, or perhaps to bypass completely, the positivist split
between �objective� and �subjective�� (ibid., pp. 65-66).
As Thiis-Evensen�s work indicates, many of the more recent
phenomenological works relevant to environment-behavior research use
phenomenological insights to examine design issues (Alexander, 1987,
1993, et. al, 1977; Barbey, 1989; Boschetti, 1990; Brill, 1993;
Coates, 1998; Coates and Seamon, 1993; Cooper Marcus, 1993; Dorward,
1990; Dovey, 1993; Francis, 1995; Hester, 1993; Howett, 1993;
Mugerauer, 1993, 1994, 1995; Munro, 1991; Murrain, 1993; Paterson,
1993a, 1993b; Porteous, 1989; Rattner, 1993; Seamon, 1990;
Silverstein, 1993a; Silverstein, 1993b; Thiis-Evensen, 1987; Violich,
1998; Walkey, 1993). Dovey (1993, p. 267) has summarized
phenomeno-logy�s value for environmental design well:
The rigorous application of a phenomenological perspective to
the built environment entails a critical analysis of the design
process to ensure that the primacy of experience is not lost to
the complexities or scale of the development; to failures of
communication; to the imperatives of capital development, or to
the lure of geometry as an end in itself. In particular,
phenomenology entails a critical distinction between lived-space
and geometric space, between the experience of place and the
geometric simulations which are a means to its effective
transformation.
7. Making Better Worlds
In placing phenomenological work in today�s broader intellectual
landscape, Mugerauer (1993, pp. 94-95) points to critics on both the
�right� and �left.� On the �right,� are the positivists, who see
phenomenology as �subjective,� �soft,� and �anectodal.� On the
�left,� are the post-structuralists and deconstructivists, who
question phenomenology�s belief in commonality, continuity, pattern,
and order.14
In phenomenology and hermeneutics, Mugerauer sees a middle way
between the absolutism of positivism, on one hand, and the
relativism of post-structuralism, on the other. This is so, says
Mugerauer, because in its efforts to see and understand human
experience and meaning in a kindly, open way, phenomenology strives
for a balance between person and world, researcher and phenomenon,
feeling and thinking, and experience and theory. This effort of
balance, he believes (ibid., p. 94) is crucial �if we are to
adequately understand, plan, and build a socially pluralistic and
ecologically appropriate environment.�
In regard to environment-behavior research, a phenomenological
approach emphasizes that the material world plays a significant role
in the quality of human life exactly because human beings are always
everywhere immersed in their worlds, which in part is physical. The
central aim is to explore and to interpret that mutual relationship
through examining behavior, experience, and meaning in a
descriptive, interpretive manner as they happen in their
everydayness.
The long-term impact of phenomenology on environment-behavior
research remains to be seen. The advances in the last ten years are
encouraging, though among mainstream researchers the approach is
still obscure. I hope this article makes phenomenology more
understandable and indicates the considerable value it can have for
making better places and environments.
8. Notes
1. In this article, I largely highlight research of the last ten
years. For discussions of earlier phenomenological work relating to
environment-behavior research, see Seamon, 1982; Seamon, 1987;
Seamon, 1989.
2. Unintentionally, this phenomenological assumption that people
and world are intimately part and parcel gives environment-behavior
research a central place in the human and environmental sciences,
since the recognition is that the crucial unit of study is the lived
fabric of inescapable connectedness between people and world.
Environment-behavior research gives attention to one key aspect of
this connectedness�viz., the ways that the physical, spatial, and
human portions of the world sustain, reflect, and potentially change
the lives and experiences of particular individuals and groups.
3. Closely related to the theme of place is the topic of sacred
space, which has also received increasing attention
phenomenologically in the last ten years (Barnes, 1992; Brenneman
and Brenneman, 1995; Chdester and Linenthal, 1995; Cooper Marcus,
1993; Eliade, 1961; Lane, 1988; Lin, 1991; Lin and Seamon, 1993;
Muguerauer, 1994, chap. 4; Whone, 1990; Wu, 1993. Also related is
work dealing with a phenomenology of environmental ethics (Abrams,
1996; Cheney, 1989; Foltz, 1995; Mugerauer, 1994; Margadant-van
Archen, 1990; Stefanovic, 1991; Weston, 1994).
4. For example, Spiegelberg (1982, pp. 681-717) follows
phenomenological intuiting with phenomenological analyzing and
describing as well as broader phrases of investigation that include,
among others, �investigating general essences� and �watching modes
of appearing.� Again, I emphasize that each phenomenological problem
necessarily requires a different starting point, method, and manner
of presentation, thus, it becomes difficult to delineate a definite
set of rules, stages, procedures, or formats.
5. In contrast, pheno-meno-logical studies in environment-behavior
research have typically given only minimal discussion to
methodological issues, partly because the perspective has relative-ly
few adherents and partly because real-world studies have arisen
largely from the ideas of phenomeno-logi-cal philosophers like
Heideggerand Merleau-Ponty, who reach their conclusions largely on
the basis of personal reflection rather than through some wider
corroborative method that would validate conclusions as also correct
for other human beings.
6. Toombs (1995b, p. 17) writes: �Whenever I am accompanied by an
upright person, in my presence strangers invariably address
themselves to my companion and refer to me in the third person. �Can
SHE transfer from her wheelchair to a seat?� �Would SHE
like to sit?�.... When I am unaccompanied, people often act as if my
inability to walk has affected not only my intelligence but also my
hearing. When forced to address me directly they articulate their
words in an abnormally slow and usually loud fashion....� (p. 17).
7. Obviously, the phenomenologist cannot always have firsthand
experience of the phenomenon. One example is Hill�s work on the
environmental experience of the blind (Hill, 1985). Hill was sighted
herself and therefore lived with congenitally-blind individuals and
interviewed them in depth.
8. I have discussed a number of these criticisms elsewhere (Seamon,
1987, pp. 15-19).
9. The description related to the current sexual practices of a
young woman who had previously been the victim of a date rape.
10. This thematic core involved a common focus on �a vacillation
within the [respondent�s] experience from active to passive agency,
with passivity emerging precisely at those moments when a decision
is called for on the subject�s part. Likewise, all three see her as
�disowning� her body�disconnecting her �self� from her actions when
her integrity is at stake. Finally, all three see that her integrity
within the situation is a function of her...desire for a sexual
experience that is �shared and reciprocal�� (ibid., p. 81).
11. From a phenomenological perspective, Churchill�s experiment
is artificial in the sense that two of the researchers interpreting
the lived description did not actually gather it from the
respondent, thus they had no sense of the lived context out of which
the description arose. In addition, these two researchers were
recruited after the description was already solicited, thus they had
no personal interest or stake in the phenomenon being studied. It is
significant that, in spite of these weaknesses, the three
researchers are able to identify similar core themes.
12. On the other hand, Violich�s work is still important because
it serves as one model for first-person phenomenologies of place.
More such studies are needed, coupled with other ways to read place
as in Million�s and Chaffin�s work (Million, 1993; Chaffin, 1989).
Other useful models include Hufford�s interpretation of the New
Jersey Pinelands (Hufford, 1986), Lane�s work on American sacred
spaces and places (Lane, 1988), Mugerauer�s hermeneutic readings of
the contemporary North American landscape (Mugerauer, 1993, 1994),
Pocius� in-depth study of a Newfoundland harbor village (Pocius,
1991, and Walkey�s presentation of the multi-story, guild-build
houses of mountainous northern Greece, western Turkey, and the
adjoining Balkan states (Walkey, 1993).
13. At this point, the reader may well ask why he or she should
trust my evaluation of these various studies� strengths and
weaknesses. There is not space here to justify my judgments in
depth. I would ask the interested reader to go to these studies
directly and evaluate them for himself or herself. Certainly, there
might be disagreements. On the other hand, I would expect that, with
a sizable group of evaluations, we would begin to find a certain
degree of consistency (though never total agreement because, again,
interpretation is always partial) as to the relative
strengths and weaknesses of the various studies. In a sense, we
would be participating in a phenomenology of phenomenological texts
that do and do not draw the reader in and allow him or her to �see�
the researcher�s discoveries.
14. Post-structuralism and deconstruction have become a
significant conceptual force in social science and, especially, in
architecture (Mugerauer, 1994, chap. 3). For deconstructivists,
meaning, pattern, and quality are plural, diverse, and continuously
shifting. The aim is relativist interpretation and
�deconstruc-tion��the undermining and dismantling of all assumed and
taken-for-granted givens, be they existential, cultural, historical,
political, or aesthetic. The aim is the freedom to change and to
reconstitute oneself continually. To have this shifting freedom, one
must vigilantly remember that all life is a sham and so confront the
unintelligible, relative nature of the world and human being (Mugerauer
1988, p. 67).
On one hand, the potential academic contribution of
deconstruction is its unceasing aim to undercut and to question all
taken-for-granted elements of an idea, ideal, lifeway, art work, and
so forth. On the other hand, the dangers of deconstruction are at
least two. First, there is a tendency to loose sight of the thing
being interpreted and to fall back on an arbitrary, highly
idiosyncratic, understanding of the interpreter. Second, in that
deconstruction constantly undermines understanding, the final result
too often is that meaning comes to be seen as meaningless, and hope,
beauty, and creative enterprise are replaced by hopelessness,
mediocrity, and nihilism. An excellent discussion of the
poststructural-deconstructivist criticisms of phenomenology is
Mugerauer, 1994, especially chap. 6.
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